Frequently asked questions

What is a Virtual Assistant (VA)?

A Virtual Assistant (VA) is a professional who provides administrative, technical, or creative assistance remotely. VAs help business owners, entrepreneurs, and professionals streamline their operations by handling tasks like scheduling, email management, customer service, social media, and more.

 

What services do you offer?

I offer a wide range of services, including:

  • Calendar & Schedule Management
  • Email Management
  • Social Media Scheduling & Engagement
  • Travel Planning
  • Project Management Support
  • Customer Service
  • Data Entry & Research
  • Invoice & Billing Management
  • Personal Assistant Services

Check out my services page for a complete list of offerings.

 

How do I know which package is right for me?

If you're unsure about which package to choose, let's chat! I can help you assess your needs and suggest the best option. Whether you need a few hours per month or full-time support, I offer flexible packages and even custom solutions to meet your unique requirements.

 

How are your packages priced?

My packages are priced based on the level of support you need. Prices typically range from $200 to $1,200 per month, with customizable options based on your needs. I also offer hourly rates for one-off tasks or flexible services. Please visit my pricing page for more details, or contact me for a custom quote!

 

Can I upgrade or downgrade my package?

Absolutely! If you find that you need more or less support, you can easily upgrade or downgrade your package at any time. I’ll work with you to ensure the package suits your current business needs.

 

How do we communicate?

We’ll communicate primarily through email, phone calls, or video calls (Zoom, Google Meet, etc.), depending on your preference. I also use project management tools like Trello, Asana, or Google Docs for task tracking and updates. You can expect regular updates and check-ins as needed.

 

What if I only need help with one specific task?

No problem! I offer flexible services and can assist with individual tasks on an hourly basis or as a one-off project. Just let me know what you need, and we’ll get it done!

 

How do I get started?

Getting started is simple! Reach out to me through my contact page or email me directly at JasmineCogarVA@gmail.com. We'll discuss your needs, and I’ll help you choose the right package or create a custom solution. Once we’ve agreed on the details, we’ll start working together!

 

How do I pay for your services?

I accept payments via [PayPal, Stripe, or bank transfer]. Payments are typically made on a monthly basis, either upfront or on the first of each month. For custom or hourly services, invoices will be sent as agreed upon.

 

Do you work with clients outside of the United States?

Yes! I work with clients globally. As a virtual assistant, I’m able to provide remote services regardless of your location, and I’m flexible with time zones to ensure everything runs smoothly.

 

If you have any more questions or need clarification, feel free to reach out! I’m here to help.